faq

Q: What is DDB fitness?
A: DDB fitness is a livestream fitness community featuring online group classes. We believe in the power of group fitness to be transformative, not only physically but mentally. Whether you have been a group fitness participant for years, or are brand new to group fitness, you will be at home with us. Take classes via our livestream schedule or via our full on demand library.

Q: What classes do you offer?
A: We offer musically driven, interval based indoor cycling classes, as well as circuit based strength classes for all levels.

Q: Can I take a first class free?
A: Yes! First class is free for everyone. Use the code WELCOME at checkout on a single class. Can’t wait to meet you!

Q: Will I be able to do the classes if I’m a beginner?
A: YES! Whether you are new to group fitness or a longtime participant, we’re here for you.

Q: Do I need to make an account?
A: Yes – it’s easy and quick! Make your account here.

Q: How do I book a class?
A: Once you’ve made an account, you’ll need to purchase a class or package to join into a class. We have many options ranging from a single class, all the way to monthly memberships. You can check them all out here.

Q: How far in advance can I book a class?
A: We know some of you like to plan ahead so we’ve opened up our bookings for two-weeks out.

Q: What’s the cancellation deadline?
A: You can cancel your class up to 12 hours prior to the start of the class.

Q: Can I buy a gift card?
A: Yes! Click here. What a nice friend you are!

Q: Do you offer corporate discounts or group bookings?
A: Yes! Email us for details!

Q: Can I organize a sweaty celebration class or private class for my company?
A: 100%! Please email us here and we’ll set you up!

Q: Do you offer charity classes?
A: We do! Please email us here so we can help you organize the event

Q: What if I miss a class?
A: We’ll miss you but no worries! We’ll send you the class as soon as it’s done for you to take 48-hours post class.

Q: What if I want to take class but can’t make the time?
A: Go ahead and book the class and then email us and we’ll make sure you receive it.

Q: Do I have to keep my video on during class?
A: Nope! This is your time and we want you to be at home with us so do whatever feels best.

Q: What’s the best way to set up my space for class?
We suggest that you set up the device you’re viewing class on nearby so that you can see the video easily. iPads can clip onto your bike, computers can be on a stand or stool next to the bike, and phones can often fit near water holders. We are happy to help you figure out the best at-home set-up for you, so email us with what you’re working with and we’ll guide you through!

Q: For the RIDE classes, what kind of bike do I need?
A: Any bike will do!

Q: For the off bike STRENGTH classes, what do I need?
A: You’ll need a mat or soft surface. TABATAish classes are bodyweight with weights optional, so if you have weights, grab them!